Transform Your Workplace Through Better Human Interaction
Build stronger leaders. Strengthen communication. Improve performance. We help organisations create lasting behavioural change through custom-built training, coaching and consultancy.
Trusted by Teams Across Corporate, Government & Human Services
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Government
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Aged Care
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Disability Services
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Contact Centres
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Banking & Finance
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Utilities
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Insurance
I would recommend Alive & Kicking to anyone looking to improve employee engagement.
Steve Mitchinson
N, A/ General Manager, Driver and Vehicle Services at the Department of Transport.
My team have benefited immensely from their expertise.”
Dawn Nicholls
Retail Sales Manager HIF
We’ve been working with Alive & Kicking Solutions for 9 years.
John Coulter
Performance Excellence and Quality Manager at Synergy (Electricity Generation and Retail Corporation)
Tailored Solutions for Every Level of Your Organisation
Leadership & Team Development
Build leaders who communicate effectively, coach confidently, and create high-performing teams.
Profiling & Assessments
MBTI, DiSC, iWAM, EQ profiling and 360 feedback with expert debriefs and actionable coaching.
Coaching & Professional Development
Executive coaching, team coaching, individual development, and ICF aligned coaching training (pending accreditation).
Frontline & Customer Interaction Training
Equip frontline teams with communication, resilience, emotional intelligence and service excellence skills.
Why Our
Approach Works
Grounded in human behaviour and emotional intelligence, not generic theory
Delivered using your real scenarios and your environment
Engaging, interactive and practical not lectures or slides
Designed to create lasting mindset and behaviour change
Backed by 20+ years of experience across industries
Always tailored. Always relevant. Always human.
Who We Are
Alive & Kicking Solutions helps organisations improve performance by improving the way your people interact. For over 30 years, we’ve specialised in human behaviour, communication, leadership and workplace culture.
Why Choose Us
100% customised training solutions, tailored to your team and your environment.
Specialists in human interaction and behaviour
Over 10,000+ hours of training delivered
More than 10,000 team members trained and supported
Experienced across Aged and Health Care, Government, Large Corporate and SME, Charity, and Retail environments
Practical, engaging, real-world learning
Industries We Support
Contact Centres
Banking & Finance
Insurance
Government
Utilities
Aged Care
Disability Services
Alive and Kicking Solutions delivered a highly practical and customised training program that significantly improved our team’s confidence and sales results. Their professionalism and deep understanding of our organisation made them an outstanding partner for driving meaningful and lasting business improvement.
David Bugden
Senior Manager Marketing and Sales DevelopmentAlive and Kicking Solutions delivered a highly tailored and practical sales training program that had an immediate positive impact on both our telemarketing team and customer engagement. Having experienced similar programs internationally, I can confidently say this was the most effective and valuable training we have implemented.
Marcus Stafford
Chief Executive OfficerThe Alive and Kicking team delivered a highly customised and engaging training experience that provided practical tools I continue to use in public speaking and everyday communication. The skills and mindset shifts I gained have become an invaluable part of both my professional and personal life.
Robyn Danski
Australian Democrats Lead CandidateThe Alive and Kicking training exceeded my expectations, giving me practical tools and confidence to communicate more effectively in my new sales role. The mindset shifts and techniques I learned are already helping me with customers, colleagues, and everyday situations, making a meaningful difference both professionally and personally.
Natalie Schmidt
“Fran’s program had a profound impact on my mindset and confidence, helping me shift long-held beliefs and approach challenges with clarity and positivity. The tools I learned not only improved my professional outlook but also created meaningful changes in my personal life, for which I am incredibly grateful.
Anne H
The Alive and Kicking programs completely transformed my perspective on learning and development, showing me how experiential training can deliver measurable results and real behavioural change. The combination of communication, coaching, and performance frameworks provided clear return on investment while creating lasting impact for both leaders and teams.
Sue-Anne Higgins
Learning & Development Manager SynergyIn my role as Head of Learning and Organisational Development, I had the privilege of working with the Alive and Kicking team over several years, and their programs played a key role in driving our culture transformation and improving customer experience. Their tailored approach, professionalism, and ability to create lasting behavioural change made them an invaluable partner in our organisation’s success.
Anne Finn
I can thoroughly recommend the Alive and Kicking team for delivering a truly customised and impactful learning experience. Their deep understanding of our business challenges and tailored approach resulted in immediate improvements in our workplace, making it one of the best training investments we have made.
Grant Yonge
Assistant Director, Customer Support ServicesI have known Fran Berry for several years as both a client and a friend, and I highly value her professionalism, integrity, and genuine commitment to her work. She is not only highly skilled and trustworthy, but also brings warmth, understanding, and a great sense of humour to every interaction.
Jack Koh
Adminder Enterprise, Malaysia“I am delighted to recommend Fran Berry and the Alive and Kicking programs, which have played a significant role in my leadership journey over the past decade. The communication, emotional intelligence, and peak performance strategies I gained have strengthened both my professional effectiveness and personal growth, making Fran not just a trainer, but a trusted mentor and catalyst for lasting success.
Jamie Nicholls
It is my pleasure to recommend Alive and Kicking Solutions and the Dynamic Training Skills – Master Facilitation Program. The knowledge and tools I gained were truly life-changing, providing practical frameworks for leadership, communication, and human behaviour that I continue to use daily as a manager across training, negotiations, and team development.
Sonja S
Banking and Finance IndustryThe coaching and communication skills I gained through Fran Berry’s program have had a measurable impact on both my leadership and my team’s performance. The structured approach, questioning techniques, and mindset shifts not only improved results in the workplace but also built confidence, trust, and lasting behavioural change across the team.
Jaiden M
Team LeaderMeeting Fran Berry and taking part in the Alive and Kicking experience was a pivotal moment in my career. The lessons stayed with me long after the day itself, shaping how I show up as a leader, and it’s now something I prioritise for every new team to build trust, alignment, and shared understanding.
Tiffany Allen
“Alive & Kicking Solutions became an integral part of our customer services team, coaching, training and supporting our staff to excel in their roles“
Jamie Vine
CEO, Liberty Executive Offices“We’ve been working with Alive & Kicking Solutions for 9 years.“
John Coulter
Performance Excellence and Quality Manager at Synergy (Electricity Generation and Retail Corporation)“I have been a fan of Alive & Kicking for many years now and have worked with them to build new teams and help existing teams refocus.”
Ricky Smith
Chief Executive Officer, Access Care Network AustraliaI would recommend Alive & Kicking to anyone looking to improve employee engagement.
Steve Mitchinson
General Manager, Driver and Vehicle Services at the Department of Transport.“I am delighted to provide an enthusiastic testimonial for Fran Berry and the incredible programs offered by Alive and Kicking, particularly the Core Communication Skills Program, Emotional Intelligence Program, Peak Performance Coaching, and Leadership Programs.”
Jamie Nicholls
Head of Design, Layers“I am delighted to provide an enthusiastic testimonial for Fran Berry and the incredible programs offered by Alive and Kicking, particularly the Core Communication Skills Program, Emotional Intelligence Program, Peak Performance Coaching, and Leadership Programs.”