DO YOU WANT TO UNLEASH THE ENORMOUS CAPABILITY WITHIN YOUR PEOPLE?
This Peak Performance Coaching Program provides an ideal environment for organisations to explore, maintain and develop positive working cultures.
The course also offers the necessary skills for coaches in the environment to address such issues as:
• Morale
• Choosing the appropriate improvement tool
• Understanding when Coaching IS the answer – as opposed to Training
• How and why Operating Standards are critical to the coaching process
• The ability to give useful feedback that enables an individual to improve their skills
and performance
• Designing effective development activities & tracking them across time
• Managing the balance between employee and organisational needs
• Coaching relationship vs the team leader relationship
• Organisational behaviour
Workshop Content Overview
The following information offers a high-level overview of the Peak Performance Coaching workshop sessions.
| Workshop 1 |
Setting the Stage for Coaching in YOUR environment: Creating Organisational Culture through Coaching / Definitions & Benefits |
| Workshop 2 |
Learning to choose the correct improvement tool. Where Training ends and Coaching begins. Developing Organisational Standards ~ the beginning of the coaching story. |
| Workshop 3 |
The Brass Tacks – Part 1: Learning to Observe |
| Workshop 4 |
The Brass Tacks – Part 2: Learning to create Development Activities and track them across time. |
| Workshop 5 |
The Real Thing: Learn / Do / Learn Modelling. |
| |
Note: this half day is spent on client site and must be conducted on a day when the contact centre is operating as per usual ~ and observations can take place. It is often extended to a full day to include initial scheduling of coaching activities for each coach’s team |
| Workshop 6 |
The Moment of Truth: Learning the rules for effective feedback / The Positive Sandwich / Setting up the Ground Rules for conducting an effective feedback session. |
| Workshop 7 |
Learn / Do / Learn – Practice giving feedback followed by a question and answer session about coaching |
| Workshop 8 |
Building dynamic activities: How to create facilitator’s guides and activities that effectively address specific skills. |
| Workshop 9 |
Learn / Do / Learn – Create centre specific activities and begin a database for continued learning between coaches |
| Workshop 10 |
More Coaching Resources: Conduct and Learning Styles Audit / Coach-ability Audit / Difficult Coaching Scenarios Practice |
Alive & Kicking Solutions use a real approach to human interaction that enables individuals, teams and organisations to connect at a deeper, more authentic, level ensuring understanding, trust and respect and leading to more creative and productive workplaces.
Email us at hello@aliveandkicking.com.au for more information.
This highly experiential training day will bring your team from successful to exceptional. Each participant will receive a personal MBTI® profile report, a group debrief to identify the strengths, motivations and ways of working that suit each individual in the team and the skills to communicate and operate at a higher level.
Program Overview
Part One: MBTI® Personality Profiling
Examining the individual and team profiling reports will provide valuable information and guidance for the team to capitalise on the different strengths present in the group, provide insight and understanding of the frustrations of some team members and identify ways the team members can work to complement each other.
Part Two: Communication Skills
The second part of the workshop will address the skills needed to adapt behaviour and communication styles to different situations to get better results for each other and the business.
This workshop in conjunction with the profiling tool and our dynamic engaging facilitation will increase trust and collaboration, open communication, a sense of belonging, ability to express themselves and team harmony.
What Next?
We believe every business is different and a one size fits all approach will rarely result in the best outcome. We customise this course to suit your unique training needs. The success of our training is in our familiarisation process. We ensure that the solutions we deliver directly relate to your business challenges.
Download the pdf, call us on 1300 305 789 or email hello@aliveandkicking.com.au for more information.
Powerful Patterns in People – what motivates our behaviours and thought processes in the workplace. This workshop takes your team through an eye-opening, heart-opening and “aha moment creating” journey. Metaprograms are the mental filters that we all have. These filters govern the way we think, process information, work, our preferences, our attitudes, what we see, what we attend to, and what we dismiss. This is the most comprehensive way for your team members to get to know one another, truly understand their similarities and differences, and come away with a plan to build cohesion, team relationships that really work, productivity, effectiveness and engagement.
Program Overview
This full day workshop explores specific work related metaprograms. Participants get a deeper understanding of themselves and their co-workers and concrete plans for how to increase their effectiveness, productivity, team relationships and appreciation for individual differences. The day is interactive and fully engaging and filled with useful information, tools, strategies, techniques and fun.
What Next?
We believe every business is different and a one size fits all approach will rarely result in the best outcome. We customise this course to suit your unique training needs. The success of our training is in our familiarisation process. We ensure that the solutions we deliver directly relate to your business challenges.
Download the pdf, call us on 1300 305 789 or email hello@aliveandkicking.com.au for more information.
While a common goal of Team Building sessions is to have some fun in a different environment, the most important outcome is for the team to learn and to implement those lessons in the workplace. This is Training Transfer and this dynamic Team Building day delivers the very best training transfer possible. We use accelerated learning techniques to help participants translate the learnings from the activities into real world connections that they can implement immediately. Our activities are fun and engaging, but the real difference is the result we help you to achieve.
Program Overview
Multiple game-like activities followed by a debrief session help the participants to make the learning transfer from the activity into the workplace. Depending on your requirements these activities have messages that relate to:
- Organisational and Team Values;
- Branding;
- Behaviours;
- Understanding of self and others;
- appreciation of differences and similarities;
- the value of systems and processes – and get everyone on the same page, breaking silos and building trust.
What Next?
We believe every business is different and a one size fits all approach will rarely result in the best outcome. We customise this course to suit your unique training needs. The success of our training is in our familiarisation process. We ensure that the solutions we deliver directly relate to your business challenges.
Download the pdf, call us on 1300 305 789 or email hello@aliveandkicking.com.au for more information.
