Training, Coaching and Human Behaviour Solutions That Create
Real Change
We help organisations strengthen communication, leadership capability, culture and team performance through practical, custom-built training and coaching grounded in human behaviour.
What We Do
At Alive & Kicking Solutions, we take a radically common-sense approach to training and development, one grounded in the latest behavioural science and more than 20 years of experience delivering hundreds of customised programs that genuinely improve performance and give sustainable results.
We believe human behaviour is the secret sauce that produces sustainable results.
If an organisation wants different outcomes, people need to interact, communicate and respond differently.
From there, we design practical, engaging learning and support experiences that help people to want to shift their behaviour in meaningful, lasting ways. We work on the levels of skill and will.
Our expertise is understanding:
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which behaviours will create the right results
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what behaviours are currently showing up
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what is driving those behaviours
We are in the business of helping organisations get the very best from their people through better communication, better leadership and better human interaction.
Coaching
Whether you’re developing leaders, supporting high-potential talent, strengthening team culture or building coaching capability inside your organisation, our coaching solutions create long-lasting results.
We offer:
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Executive Coaching
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Team Coaching
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Individual Coaching
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Coaching Supervision Services
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ICF Credential Coach Training
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Profile-Based Coaching
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Peak Performance Coaching
Our coaching is grounded in evidence-based practice, behavioural insight and practical tools your people can use immediately.
Profiling
Whether you’re developing leaders, supporting high-potential talent, strengthening team culture or building coaching capability inside your organisation, our coaching solutions create long-lasting results.
Profiles we offer:
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MBTI – Myers-Briggs Type Indicator
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iWAM Profiling
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Extended DiSC Profiling
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iEQ9 Profiling
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360 Feedback Profile
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Profile-Based Coaching
Our coaching is grounded in evidence-based practice, behavioural insight and practical tools your people can use immediately.
Leadership Training & Team Building
Build confident, capable leaders who communicate clearly, support their people and create high-performing teams. Our leadership programs are custom-built for your organisation and grounded in real workplace scenarios.
Our most requested programs:
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Core Communication Skills for Leaders
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Supportive Leadership Skills
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Conducting Effective Performance Conversations
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Words That Work at Work (Business Writing and Business Case skills)
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Emotional Intelligence for Leaders
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Strategic Thinking & Planning
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Emerging Leaders Workshops
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Leadership Brand Building Consultations
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Leadership Mentoring
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Consulting Services for Team and Culture Development
Frontline Training
Frontline teams need strong communication skills, emotional intelligence and resilience, and the confidence to handle challenging interactions. We design practical, engaging workshops based on the real conversations your team members have every day.
Popular frontline programs:
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Emotional Intelligence & Resilience
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Core Communication Skills
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Customer Interaction Skills
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Handling Difficult Conversations
Trusted by Teams Across Corporate, Government & Human Services
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Government
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Aged Care
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Disability Services
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Contact Centres
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Banking & Finance
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Utilities
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Insurance
Our Approach
We are well known for enjoying long and enduring relationships with our clients. Over the years we've perfected our approach to working with team members at all levels to affect culture and behavioural change that is aligned with the values and desired results of the organisations in which they work.
Every program we deliver follows three clear phases:
Understand You
We take the time to understand your business, your culture and the real challenges your people face. This ensures every learning experience is relevant, meaningful and grounded in your world.
Design for Your Desired
Outcomes
We design programs and strategies that combine customised training, coaching and consulting to meet your needs
Seek tangible ways to measure success & impact
We look for ways to measure before, during and after our services so we can all know that you are getting the best ROI possible
Implement & Flex
We are flexible in working with the constraints in your unique environment
Test & Measure
We take measurements at all phases of our work with you – and we adjust as needed
Support & Sustainability
Your success is our success and our reputation depends on it! We want to make sure that when we exit – your results don’t go out the door with us – they stay with you long into the future!
Our Style
All of our programs are highly interactive, energetic and engaging.We use experiential learning, multi-layered activities and scenario-based exercises to bring key business messages to life.Our facilitators are warm, skilled communicators who understand how to connect with people, create psychological safety and make learning genuinely enjoyable.Getting busy people to pause, engage and participate fully is our expertise.
We achieve this by:
emotionally engaging participants
making the need for training real and relevant
speaking their language
tailoring content to their environment
listening deeply
creating learning experiences that inspire insight and action
The Culture We Help Create
Alive and Kicking Solutions delivered a highly practical and customised training program that significantly improved our team’s confidence and sales results. Their professionalism and deep understanding of our organisation made them an outstanding partner for driving meaningful and lasting business improvement.
David Bugden
Senior Manager Marketing and Sales DevelopmentAlive and Kicking Solutions delivered a highly tailored and practical sales training program that had an immediate positive impact on both our telemarketing team and customer engagement. Having experienced similar programs internationally, I can confidently say this was the most effective and valuable training we have implemented.
Marcus Stafford
Chief Executive OfficerThe Alive and Kicking team delivered a highly customised and engaging training experience that provided practical tools I continue to use in public speaking and everyday communication. The skills and mindset shifts I gained have become an invaluable part of both my professional and personal life.
Robyn Danski
Australian Democrats Lead CandidateThe Alive and Kicking training exceeded my expectations, giving me practical tools and confidence to communicate more effectively in my new sales role. The mindset shifts and techniques I learned are already helping me with customers, colleagues, and everyday situations, making a meaningful difference both professionally and personally.
Natalie Schmidt
“Fran’s program had a profound impact on my mindset and confidence, helping me shift long-held beliefs and approach challenges with clarity and positivity. The tools I learned not only improved my professional outlook but also created meaningful changes in my personal life, for which I am incredibly grateful.
Anne H
The Alive and Kicking programs completely transformed my perspective on learning and development, showing me how experiential training can deliver measurable results and real behavioural change. The combination of communication, coaching, and performance frameworks provided clear return on investment while creating lasting impact for both leaders and teams.
Sue-Anne Higgins
Learning & Development Manager SynergyIn my role as Head of Learning and Organisational Development, I had the privilege of working with the Alive and Kicking team over several years, and their programs played a key role in driving our culture transformation and improving customer experience. Their tailored approach, professionalism, and ability to create lasting behavioural change made them an invaluable partner in our organisation’s success.
Anne Finn
I can thoroughly recommend the Alive and Kicking team for delivering a truly customised and impactful learning experience. Their deep understanding of our business challenges and tailored approach resulted in immediate improvements in our workplace, making it one of the best training investments we have made.
Grant Yonge
Assistant Director, Customer Support ServicesI have known Fran Berry for several years as both a client and a friend, and I highly value her professionalism, integrity, and genuine commitment to her work. She is not only highly skilled and trustworthy, but also brings warmth, understanding, and a great sense of humour to every interaction.
Jack Koh
Adminder Enterprise, Malaysia“I am delighted to recommend Fran Berry and the Alive and Kicking programs, which have played a significant role in my leadership journey over the past decade. The communication, emotional intelligence, and peak performance strategies I gained have strengthened both my professional effectiveness and personal growth, making Fran not just a trainer, but a trusted mentor and catalyst for lasting success.
Jamie Nicholls
It is my pleasure to recommend Alive and Kicking Solutions and the Dynamic Training Skills – Master Facilitation Program. The knowledge and tools I gained were truly life-changing, providing practical frameworks for leadership, communication, and human behaviour that I continue to use daily as a manager across training, negotiations, and team development.
Sonja S
Banking and Finance IndustryThe coaching and communication skills I gained through Fran Berry’s program have had a measurable impact on both my leadership and my team’s performance. The structured approach, questioning techniques, and mindset shifts not only improved results in the workplace but also built confidence, trust, and lasting behavioural change across the team.
Jaiden M
Team LeaderMeeting Fran Berry and taking part in the Alive and Kicking experience was a pivotal moment in my career. The lessons stayed with me long after the day itself, shaping how I show up as a leader, and it’s now something I prioritise for every new team to build trust, alignment, and shared understanding.
Tiffany Allen
“Alive & Kicking Solutions became an integral part of our customer services team, coaching, training and supporting our staff to excel in their roles“
Jamie Vine
CEO, Liberty Executive Offices“We’ve been working with Alive & Kicking Solutions for 9 years.“
John Coulter
Performance Excellence and Quality Manager at Synergy (Electricity Generation and Retail Corporation)“I have been a fan of Alive & Kicking for many years now and have worked with them to build new teams and help existing teams refocus.”
Ricky Smith
Chief Executive Officer, Access Care Network AustraliaI would recommend Alive & Kicking to anyone looking to improve employee engagement.
Steve Mitchinson
General Manager, Driver and Vehicle Services at the Department of Transport.“I am delighted to provide an enthusiastic testimonial for Fran Berry and the incredible programs offered by Alive and Kicking, particularly the Core Communication Skills Program, Emotional Intelligence Program, Peak Performance Coaching, and Leadership Programs.”
Jamie Nicholls
Head of Design, Layers“I am delighted to provide an enthusiastic testimonial for Fran Berry and the incredible programs offered by Alive and Kicking, particularly the Core Communication Skills Program, Emotional Intelligence Program, Peak Performance Coaching, and Leadership Programs.”