So how do you go about improving communication skills in your organisation?
In our previous post on the importance of communication, we talked about why we believe developing communication skills in your organisation is not only important, but crucial.
Here are our top 10 tips for implementing a communication skill development program in your organisation:
- Make organisational communication some one’s responsibility! If someone has a Key Performance Indicator (KPI) linked to improving communication then it will receive the attention it demands.
- Find the people in your organisation who are passionate about communication and give them a role to play.
- The majority of communication occurs out of habit and changing habits requires sustained pressure over time before it will deliver a return on investment. Avoid quick fix solutions that become ‘fad’ training and implement solutions that will permanently change the communication DNA of your organisation (often referred to as ‘the way we do things here’.)
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