Programs

At Alive & Kicking Solutions, we understand that the success of a training program depends on 3  key factors:

  1. The ability of the facilitator to engage the participants.
  2. The quality of the content to deliver real tools and techniques that the participant can immediately use.
  3. The post course support to ensure there is a smooth transition from the learning process to unconscious competency where the participant is comfortably using the new skills on daily basis.

Customisation of content to include materials such as examples, scenarios, jargon and products is a critical aspect in achieving the necessary high levels of engagement. We also offer support programs and consultancy to ensure you get a long term retun on your training investment.

Another key factor in engaging participants is the delivery style. Highly dynamic and interactive training is the backbone of our company.

Our programs incorporate many different delivery modes including:

  • ALT (Accelerated Learning Technology)
  • NLP (Neuro-Linguistic Programing)
  • Experiential Learning Techniques
  • Educational & Organisational Psychology

We hold a firm policy of delivering the highest quality training possible.  In order to do this, our expert facilitators must posses the ability to make use of many different instructional methods to insure the trainees get the most value out of the sessions.

Here we draw the distinction between “Trainer” and “Facilitator”.   We believe that adult learning should be an interactive process whereby the trainees are fully involved in creating their own learning experience.

As people and organisations are multi-dimensional, so are our training programs. We don’t just train “customer service” or “leadership” as if it exists in a bubble. Our facilitators have the expertise and experience to integrate the core training messages with the reality of your organisation. This enables us to address topics during the training such as:

  • Cultural change
  • Recognising and eliminating “learned helplessness”

  • Company vision / mission
  • Shifting from service only to sales & service

  • Attitude and responsibility
  • Benefits of communication skills outside of work

  • Contact reluctance
  • Importance of standards

  • Habits and how to change them
  • Understanding the management perspective